To receive your order in time for Christmas cut of date for STANDARD post is the 18th of Decemeber (14th for NT and WA) and for EXPRESS post is the 21st of December (20th for NT and WA).
Please note these are guides and we cannot guarantee delivery xx
*use FREESHIP for free shipping on orders over $150, exclusions apply.
We aim to send all orders same day when placed on weekdays before 2pm AEDT. Please note this excludes pre order, items listed as "not available for shipping" and during busy periods (Sales and Christmas )
Email confirmation will be sent with tracking information once your order has been dispatched. If you did not receive this email, firstly check your junk mail, if you still have not received it, please contact us directly via email or phone.
All orders are sent with signature on delivery unless at the request of recipient.
Please note once your parcel has been collected from our store we can not be held responsible for shipping times or delays as they are out of our control.
*Free shipping on orders over $150, offer valid for standard postage within Australia only. (NOT VALID DURING SALES, or on heavy and fragile parcels, or large items marked for collection in store only)
Express orders should be received next day within metro areas (COVID 19 and NSW Floods may affect this )
Deliveries to certain countries may be delayed due to ongoing COVID 19 flight capacity limitations, and disruptions at the destinations. International sending dates vary depending on destination and the chosen delivery service.
- Delivery estimates should be used as a general guide only.
- Estimated shipping times are within metropolitan areas and exclude time in customs (if applicable) and may be subject to delay due to causes outside of our control such as customs delays, overseas postal disruptions, and COVID-19 restrictions in other countries.
- For the latest info on estimated shipping times and overseas delays and disruptions, please see Australia Post for international updates.
Please note as the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival.
Please contact us if you require more information.